If you want to develop resilience, you need to be able to measure it. Until now, there has been little or no research base for organisational resilience and hardly any validated benchmarks. That is why our association has developed a survey instrument based, amongst other things, on the ISO standard for organisational resilience published in 2017. It was tested in a first wave of surveys in German- and English-speaking areas in February 2018.
Results of the first survey
We measured the strength of resilience using five general questions to assess the organisational resilience of a whole company and of the respective working environment. They addressed the ability to prepare for current and future challenges, to deal successfully with past challenges and to build reserves in “bad times”. On a scale from 1 = “very low perceived organisational resilience” to 5 = “very high perceived organisational resilience” a mean value of 3.66 was aimed for (standard deviation 0.84).
Participants from top management usually estimated their company’s resilience to be significantly higher than other company employees and freelancers. You can access a detailed description and interpretation of the study under downloads.